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Insensitivity is not an innate. If it were, you would then have to say, all people were born to hate and respond insensitively. When a person behaves insensitively it may imply a belief of superiority and that actions, words, or behaviors, even though offensive and bias, should be adopted as the norm for society and not challenged. Are police leaders responsible for identifying the root cause for insensitivity? Not necessarily, however; leaders are held accountable for addressing the issue to alert those they supervise to how insensitive communication affects performance first, legitimacy and procedural justice next.
Leadership Response to Bias Communication© reviews the back-2-basics of why we communicate as police officers, specifically addressing bias and bias-free communication, leadership challenges to maintaining an organizational culture that includes bias-free communication and inclusionary practices.
At the conclusion of training, participants will be able to: