Class Certificates

A certificate for class attendance will not be issued until the fee for the class has been paid.

• If PATC cancels the class for any reason and payment has been received, a refund will be given if requested; otherwise, the payment will be left as a credit on the Agency's account for use on a future class.
• If the Attendee/Agency cancels at least a week before the class start, a refund will be given if requested; otherwise, the payment will be left as a credit to be transferred to another class in the future.
• If the Attendee/Agency cancels the Monday on or after the class is due to start the following week and payment was received, we will not refund the payment. If payment was not received, the Attendee/Agency will be billed.
• If the Attendee is a No Show to the class and payment was received, we will not refund that payment. If payment was not received, the Attendee/Agency will be billed.
• We accept PO Numbers as a promise to pay for our classes. We will allow 40 days in receipt of payment from the date the PO is posted on the invoice.

NOTE: Certificates will not be given until payment is received per our certificate policy.