Mastering Human Communication: Preparation for Effective, Ethical and Purposeful Speech in The Interview Process

COURSE DESCRIPTION AND AGENDA (CLICK HERE)

This is a 2.5-day (20 hr) class; therefore, the first two days of class will be from 8:00am-4:00pm.  The last day of class will be from 8:00am to 12:00pm.

Statement of Fact: There are two important aspects in an interviewing process. The first aspect is it pertains to human functionality in communication. Secondly is disclosure of truthful information surrounding sensitive behavior of a human being. Moreover, interviews are complex interactions that go beyond simple question-and-answer exchanges. Viewing them as developmental journeys helps interviewers appreciate the value of dialogue in seeking full disclosure of sensitive information.

Overview: This course of instruction is designed to create an understanding of human behavior by the interviewer of the interviewee through the application of effective, ethical, and purposeful speech in the interview process. To accomplish this, a diphasic approach will be utilized. The initial focus will be an academic approach to understanding human behavior to establish the proper understanding of the functionality of human beings in given contexts. The academic approach will serve as a segue to the methodical approach to human behavior. Through the methodical approach, students will be provided with an interviewing strategy that is consistent with the United States criminal justice system and designed to provide full disclosure of sensitive information.

Preparation for Effective, Ethical and Purposeful Speech in the Interview Process: This course of instruction will cover the following topics to provide students with the knowledge and skill sets necessary to conduct proper interviews.

Academic Approach:
Expression of Thought by Human Beings
Incremental Behavior
Reasoning in the Interview Process
Deductive and Inductive Reasoning
Proper Handling of Rationales from the Interviewee
Manifestation of Verification Bias
Cognitive and Emotional Behavior
Paralogical Reasoning
Manifestation Fantasy Driven Behavior
American Jurisprudence – Causation
Uncovering the “realization” of Rapport in Human Dialogue

Methodical Approach:
Diverse Methods of Human Communication
The Purpose Driven Interview
Developing Behaviorally Based Interview Strategies
Application of Baseline Behavior
Personal Background Informational Checklist
Mindset of the Interviewer and the Interviewee
Foundational Components of the Interview Process
Kinesic Interviewing Process – Interpretation of Body Movement
The Application of Proxemics, Haptics, Paralanguage and Chronemics
Manifestation of Physiological Symptoms During the Interview Process
Cognitive Interviewing Process
Purpose Driven Interview – Why, Where and When to Interview
Statutory and Departmental Constraints
Masked Incidents – Uncovering Additional Truths
Obtaining Full Disclosure and Dissemination of Sensitive Information