First Line Supervision & Management

 Course Objectives and Agenda (CLICK HERE)

Please be aware that this class is a 24-hour training. Therefore, the training will be 8am-4pm local time each day.

“Level Up” your leadership capabilities and sharpen your supervision skills with our intensive 3-day "First Line Supervision & Management course, designed specifically for supervisors in police, corrections, and civilian supervisory professionals. This course provides practical, real-world
strategies that empower first-line supervisors to lead with confidence, manage teams effectively, and drive positive outcomes in high-pressure environments. Join us for this transformative course and become the leader your team needs to succeed.

Audience: Police, Corrections, and Professional Staff

Why Choose This Course?
• Interactive Learning: Engage in dynamic discussions, real-world case studies, and practical exercises that reinforce key concepts.
• Expert Instructors: Learn from seasoned law enforcement leaders with extensive experience in frontline supervision and leadership development.
• Career Advancement: Enhance your professional profile with skills that are highly sought after in law enforcement and corrections.

Here’s Some of What You'll Learn:
• Foundations of Leadership: Explore the four pillars of effective supervision, understand the core responsibilities of a first-line supervisor, and learn how to set the tone for your team.
• Workforce Management: Master the art of managing daily operations, balancing team needs with organizational goals and conducting performance evaluations that inspire improvement.
• Mentoring and Coaching: Develop key mentoring strategies, provide constructive feedback, and create a culture of continuous professional growth within your team.
• Communication Skills: Enhance your communication techniques to deliver clear instructions, engage in active listening, and maintain a professional tone in all correspondence.
• Delegation and Motivation: Learn how to delegate tasks effectively, recognize and celebrate team achievements, and empower your subordinates to take ownership of their work.
• Critical Incident Management: Learn essential strategies for effectively managing critical incidents, ensuring quick, decisive actions that safeguard your team and the public during high-pressure situations.
• Navigating Employee Investigations: Gain confidence in your ability to receive, process, and investigate employee misconduct complaints within the parameters of the due process framework and the law.